Tangicloud announces launch of knowledge base

Modified on Thu, 27 Apr 2023 at 03:50 PM

January 3, 2023 - Littleton, CO - Today, Tangicloud Technologies announced the launch of their new product support service including a flexible knowledge base with regular additions and updates.

"We're very excited to offer this important addition to the user experience," said CEO Jay Malik.  "It's not enough to have an industry-leading product if your customers and end users have nowhere to turn with questions.  I'm very proud of our development team that pulled together this knowledge base and our new support ticketing program in this way."

Malik said that the main focus for Tangicloud over the past six years was to learn the Business Central programming language, AL, and nuances of publication on the Microsoft AppSource that would allow an update cadence in line with Microsoft's monthly releases.  

Now that the team has immersed itself in the Universal Code Microsoft wants from its ISVs and developers, Tangicloud can move forward with improved customer service through a robust knowledge base of over 140 articles and regular additions to the text, plus a more accurate support ticketing system that will maintain the best possible support for partners and direct end users.

"Our Fundamentals software was never designed to stand still in our industries," said Malik.  "We are a customer driven innovation group and are committed to continual improvement based on customer feedback and industry trends."

The new knowledge base can be access from within the help on pages or using the following link.


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