Business Value
Users who default the Posting Description to the Customer Name are now able to Cancel a Sales Invoice.
Feature Details
Previously organizations who would default the Posting Description to the Customer Name, would receive an error message when trying to Cancel a Posted Invoice:
Call Stack -
If requesting support, please provide the following details to help troubleshooting:
Error message:
Canceling the invoice failed because of the following error:
Posting Description must have a value in Sales Header: Document Type=Credit Memo, No.= SCM000007. It cannot be zero or empty.
Now users will be able to cancel and create a Credit Memo without any errors.
Posting Description setup under can be found under the Fundamentals Enhancements tab in the Sales & Receivables Setup page.

Users can access this page by using the Tell Me look up and typing in Sales Setup and selecting Sales & Receivables Setup.

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